Engagement Manager at LeanScale

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Position Overview

LeanScale is a leading consulting firm powering high-growth, VC-backed companies. We help leading revenue organizations plan their growth models, and build the right revenue operations infrastructure to execute on their plans. As an Engagement Manager, you will play a key role in customer engagements, and learn how to operate a revenue organization at a world-class level. You will collaborate with cross-functional teams, both internally and externally, to deliver revenue optimization solutions to our clients. The ideal candidate will possess a unique blend of soft skills, hard skills, and leadership abilities to drive success both within our organization and with our clients. If you’re interested in operating your own business, or work at any fast-growing company, you will learn all the skills and tools necessary to perform at the highest level.


  1. 1. Client Engagement: Take ownership of client relationships and serve as a trusted advisor, collaborating with clients to understand their unique challenges, business goals, and revenue objectives.
  2. Revenue Optimization Strategy: Lead the development of revenue optimization strategies tailored to each client’s specific needs, leveraging your expertise in revenue operations, sales processes, and data analytics.
  3. Project Management: Plan, execute, and manage revenue operations consulting projects, ensuring that they are delivered on time, within budget, and meet or exceed client expectations.
  4. Team Collaboration: Collaborate closely with cross-functional teams, including sales, marketing, operations, and data analytics, to ensure alignment and seamless execution of revenue optimization projects.
  5. Internal Leadership: Provide guidance and mentorship to cross functional team members, fostering a culture of learning, growth, and excellence within the organization.
  6. Stakeholder Management: Effectively communicate with clients and internal stakeholders, ensuring a clear understanding of project objectives, milestones, and progress throughout the engagement lifecycle.
  7. Performance Tracking: Define and track key performance indicators (KPIs) to measure the effectiveness of revenue optimization initiatives and provide regular reports to clients and senior management.
  8. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies related to revenue operations, and proactively identify opportunities to enhance LeanScale’s service offerings.


  • Startup Experience: A minimum of 3 years of professional experience in sales, customer success, marketing, operations, or related roles, with a proven track record of successfully managing client or internal project engagements.
  • Client Relationship Management: Exceptional client-facing skills, including the ability to build and maintain strong relationships, understand client needs, and deliver effective solutions.
  • Project Management: Proven experience in managing complex projects, including project planning, resource allocation, risk management, and quality assurance, while meeting project deadlines and budgetary constraints.
  • Revenue Operations Expertise: Deep understanding of revenue operations, sales processes, and data analytics, with the ability to develop and implement revenue optimization strategies.
  • Analytical Aptitude: Proficiency in analyzing large datasets, extracting insights, and using data-driven decision-making to guide revenue optimization strategies and initiatives.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
  • Adaptability and Problem-Solving: Demonstrated ability to thrive in a fast-paced environment, adapt to changing priorities, and solve problems creatively while maintaining a high level of professionalism and attention to detail.
  • Strong Leadership Skills: Demonstrated leadership abilities, both internally and externally, with the capability to inspire and guide cross-functional teams and establish credibility with clients.
  • Salesforce and HubSpot Experience: CRM experience is mandatory, experience with marketing automation, sales engagement tools, CPQ, CLM, or additional modern GTM tech stack tools a plus.
  • Bachelor’s Degree: A bachelor’s degree in business administration, finance, marketing, or a related field is required.